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Designing Your Branch Prototype: Creating a Future-Proof Banking Space

Wasatch Peak Credit Union interior

A space says more than a thousand words, and your credit union branch prototype says a lot. In the ever-evolving landscape of credit union retail banking, your branch serves as the physical embodiment of your institution’s identity. A well-designed branch not only attracts new members but also nurtures existing relationships. It’s a space where face-to-face interactions occur, complex transactions are handled, and solutions are provided.

In this digital age, the branch remains a critical avenue for delivering the human touch that digital channels simply cannot replicate. As you consider reinventing your brand and enhancing your member experience, one vital strategy is the creation of a new branch prototype.

The Role of a Credit Union Branch Prototype in Modern Banking

Your branch isn’t just a building; it’s a strategic asset that showcases your brand, culture, and commitment to member service. A well-executed prototype branch serves as the foundation for your entire network, ensuring consistency and efficiency across all locations.

At LEVEL5, as leaders in credit union branch design for over 20 years, we emphasize the significance of a new branch prototype. The majority of our projects center around this concept.

Identifying the Need for a Branch Prototype in a credit union

The decision to develop a retail branch prototype arises when you seek a comprehensive and uniform approach to optimizing your branch network. This extends beyond new market entries, encompassing your existing branches in need of rejuvenation.

Often, established credit unions and community banks find themselves with multiple locations that lack engagement and alignment with their brand. A prototype offers a solution, breathing new life into tired spaces and setting the stage for future growth.

The Development Process

Creating a successful branch prototype involves a meticulous development process that caters to your institution’s unique needs, goals, and brand identity. The journey begins with an in-depth Programming and Visioning phase, where you collaborate closely with key stakeholders. During this phase, you uncover critical insights into your institution’s requirements, retail strategies, influences, and brand elements.

Once this foundational knowledge is gathered, the next step is synthesis. Our skilled designers work to weave these elements into a cohesive and functional design. The resulting prototype branch includes:

  • Structural outlines and preferred technology
  • Thoughtfully curated design choices
  • Integration of banking equipment and brand deployments
  • Incorporation of iconic elements
  • Attention to details like furniture style, tile selection, and carpet color

This comprehensive approach ensures that every aspect of your prototype branch aligns seamlessly with your institution’s vision.

Edwards Federal Credit Union exterior front

Flexibility And Adaptability

One of the remarkable benefits of a well-designed branch prototype is its adaptability. The prototype serves as a template that can be tailored to various needs, which saves time and costs on re-designing from scratch. This adaptability extends beyond replicating the prototype in new locations. You can seamlessly translate the standard-sized floor plan into:

  • Micro branches
  • Standalone kiosks in smaller towns
  • Adaptation for regional offices and operational centers

This flexibility ensures that your branch design components and member experiences remain aligned with your strategic goals no matter where you are meeting your members at. 

Embrace the Future with Your Branch Prototype

In an ever-changing banking landscape, where technology and member expectations evolve rapidly, having a modern branch prototype ready for deployment is a forward-thinking strategy. It’s a blueprint that accommodates growth, adapts to changing market dynamics, and ensures your branch network remains a relevant and vibrant growth asset.

Neighborhood Credit Union Branch exterior at night

Embark on Your Branch Transformation Journey

The role of the branch cannot be underestimated as you contemplate your credit union or bank’s future. It’s not just a physical space; it’s a strategic touch point that connects your institution with its members. Embracing a branch prototype approach, backed by a team experienced in design and implementation, can reshape your institution’s identity, enhance member experiences, and set the stage for sustained success in the dynamic world of banking.


Don’t hesitate to reach out to our team to discuss how a new branch prototype could transform your institution. With decades of experience in implementing effective and visually stunning branch design templates, we’re ready to guide you on this exciting journey toward branch innovation and excellence.

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