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Tech Blueprint

Balancing a Tech-Driven and Human-Centric Approach

In today’s market, members and customers are more savvy than ever. They want a streamlined, safe experience that incorporates both digital and in-person elements. Members and customers want convenience but they don’t want to feel like just a number.

More than ever, it’s important to leverage the right technology to enhance staff productivity and business processes to exceed expectations in every way. 

We have long-standing national relationships with core, tech and middleware providers. So, whether it’s digital marketing, media walls, core systems, tablets, self-service ITMs/ATMs, security systems or something else, we’re experts on implementing impactful technology and equipment solutions to optimize every aspect of your business.

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“There’s no teller line. There’s no drive-up window. Instead, we have teller pods. The tellers can move and function and flow. There are cash recyclers. So, tellers aren’t tied to a cash drawer,  which gives them freedom to help members in an office, greet members or help with the drive through. So it’s a really different feel, and it’s been wildly successful.” 

Jeff Shaw, President & CEO, Wasatch Peaks Credit Union

Our Expert Technology and Equipment Solutions

Our cutting-edge technology and equipment fosters growth through the following:

  • Strategy First Approach
  • Comprehensive Decision Matrix & Scorecards
  • Customized Tech “Fit” (By Market & Branch Type)
  • Act as Your Advocate: Vendor Negotiation,  Selection, & Training
  • Provide Business Case & ROI Based on Independent Data
  • Customer Experience & Environmental Expertise Across 1,000’s of Deployments
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Integrated Services

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Growth Plan

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Site Selection

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Design

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Build