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JetStream Renovation: Staying Open During Construction

Jan 15, 2025Growth
Photo of the main JetStream counter
JetStream credit union branch

JetStream Gets a Refresh

In September of 2024, we partnered with JetStream Federal Credit Union to complete a significant renovation of their branch in Carolina, Puerto Rico — the culmination of more than 18 months of strategy, collaboration, and hard work.  

The 1,735 square foot branch was completely redesigned and updated in terms of layout, back office technology, furniture, fixtures, millwork, environmental graphics, and interior finishes. Through a combination of flexibility, operational expertise, and detailed planning, we partnered with JetStream to complete the comprehensive overhaul while keeping the branch operational throughout the entire project.


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Photo of JetStream desks

Expanding and Improving the Puerto Rico Branch

Jeanne Kucey, President and CEO of JetStream said, “I love our new Puerto Rico branch! It looks just like I envisioned, only better. The LEVEL5 team did a fantastic job. I know there were a few challenges along the way but all in all the project went much smoother than I had anticipated. The fact that we stayed open the whole time without security issues or member complaints is amazing!”

JetStream Federal Credit Union’s branch network also includes 3 branches in Miami-Dade County in south Florida with branches in Miami Lakes, Doral, and in Coconut Grove. In 2023, JetStream celebrated its 75th anniversary, serving members since 1948. Both the Miami Lakes and Doral branches were also designed and built in partnership with us at LEVEL5.

JetStream’s track record of partnering with the communities they serve is extensive, providing fund-raising assistance for local non-profits, internship programs, and in-person financial literacy outreach that has provided bilingual financial guidance on various topics. 

Photo of JetStream waiting room

Island Hopping

This was LEVEL5’s first project in Puerto Rico, and our construction management team provided oversight and leadership to all aspects of the project. We began with the vision and planning, continued guiding the project through the design phase (floor plan, technology needs, fixtures, finishes, furniture, and environmental branding), and concluded with construction oversight (working with a general contractor in Puerto Rico). 

Our successful collaboration between JetStream Federal Credit Union resulted in the complete renovation of JetStream’s branch in Carolina, Puerto Rico, reiterating JetStream’s commitment to that community and the members they serve.